Privacy Policy
1. Who We Are
Welcome to Lou’s Kitchen! Our website address is https://louskitchentt.com. At Lou’s Kitchen, we take the privacy and security of our customers’ data very seriously. This Privacy Policy outlines how we process your personal information, ensuring your details are respected and protected.
2. Information We Collect and How We Use It
We only collect personal information when it is necessary to provide our services. This information may include:
•Name
•Email Address
•Physical Address
•Telephone Number
This information is required to complete your registration and process your orders. We will use your contact information to communicate with you regarding your account and any orders you place.
When you leave comments on our site, we collect the data shown in the comments form, your IP address, and your browser user agent string to help with spam detection. An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to check if you are using it. The Gravatar service’s privacy policy can be found here. After your comment is approved, your profile picture will be visible to the public alongside your comment.
3. Media Uploads
If you upload images to our website, please avoid including embedded location data (EXIF GPS), as visitors can download and extract this information from images on our site.
4. Cookies
When you leave a comment, you may opt to save your name, email address, and website in cookies. This is for your convenience so you do not have to fill in your details again when leaving another comment. These cookies last for one year.
If you visit our login page, we will set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will set up cookies to save your login information and display choices. Login cookies last for two days, while screen options cookies last for a year. If you select “Remember Me,” your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
5. Embedded Content
Articles on our site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves as if the visitor has visited that site. These websites may collect data about you, use cookies, and monitor your interactions with their embedded content.
6. Data Sharing
We may share your personal information with carefully selected third parties whose products or services may interest you, but we will never share your credit card or payment details. If you prefer not to share your information with these third parties, you can manage your preferences by updating your settings in “my account.”
If you default on payments, we may release your relevant information to collection agencies. Additionally, we may record and monitor phone calls for quality control and training purposes.
The only instance where we may share your identifiable information with third parties is when we are required to do so by law.
7. Data Retention
If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognize and approve any follow-up comments automatically. For registered users, we store the personal information provided in their user profiles. All users can view, edit, or delete their personal information at any time, except for their username.
8. Your Rights Over Your Data
If you have an account on this site or have left comments, you can request an exported file of the personal data we hold about you, including any data you have provided. You can also request that we erase any personal data we hold about you, though this does not include any data we are obliged to keep for administrative, legal, or security purposes.
9. Where Your Data is Sent
Visitor comments may be checked through an automated spam detection service.
At Lou’s Kitchen, your privacy is paramount, and we are committed to safeguarding your personal information in accordance with current industry practices. For any questions or concerns regarding our privacy policy, please contact us contact-us
